There are 16 career clusters leading to various career pathways. Instructors can incorporate these clusters into curriculum design and instruction. Adult education services will include workforce preparation activities and training for specific occupations; this will allow students to achieve their educational and career goals. For a listing and description of these career clusters, please click on the link below.
Lesson Preview
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Lesson PurposePositive communication is a valuable skill across all employment sectors. |
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Lesson ObjectivesAt the end of this lesson, students will be able to: Respond to a customer complaint/request using positive language. |
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Student Target“I can answer a customer request/complaint using positive language.” |
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CCR StandardsReading
Lead CCR Level Specific Standards |
Supporting CCR Level Specific StandardsKYAE Employability Standards |