RLA Lessons

RLA Lessons 2016-12-26T11:59:42-05:00

Lesson Preview

Lesson Title Lesson 2: Resolving Conflicts
Unit Title WIN Soft Skills
NRS Level Level 2; Level 3; 
Length of Lesson 120 minutes
Lesson Purpose

To teach students how conflict resolution and clear communication are key to their success in the workplace.

Related Documents
Communication-Lesson-2-Emotion-Cards.docx Communication-Lesson-2-Independent-Practice-Scenario.docx
Lesson Objectives

At the end of this lesson, students will be able to: 

·         Describe how to resolve conflict in the workplace.

Student Target

I can resolve conflicts in the workplace so that my organization is a positive place to work.

CCR Standards
  • Assess how point of view or purpose shapes the content and style of a text. (Apply this standard to texts of appropriate complexity as outlined by Standard 10.)

Speaking and Listening
  • Prepare for and participate effectively in a range of conversations and collaborations with diverse partners, building on others’ ideas and expressing their own clearly and persuasively.

Lead CCR Level Specific Standards
Supporting CCR Level Specific Standards
  • Determine the meaning of general academic and domain-specific words and phrases in a text relevant to a topic or subject area.
  • Write informative/explanatory texts to examine a topic and convey ideas and information clearly.
    a. Introduce a topic and group related information together; include illustrations when useful to aiding comprehension.
    b. Develop the topic with facts, definitions, and details.
    c. Use linking words and phrases (e.g., also, another, and, more, but) to connect ideas within categories of information.
    d. Provide a concluding statement or section.
KYAE Employability Standards
  • E.1 Effectively contribute to a team through cooperation, leadership, and giving and accepting critical feedback to work toward a common goal.

  • E.8 Interact with others in a professional manner.

  • E.9 Analyze self-performance to better understand strengths and areas for improvement.