Why is this topic important to the learner? This topic is important in that effective communication, conflict resolution, and teamwork are necessary skills to succeed in therapeutic healthcare services.
At the end of this lesson, students will be able to analyze conflict response styles and apply the win-win conflict resolution strategy to various health care scenarios
Student Target
“I can analyze the conflict response style a person uses and apply the win-win conflict resolution strategy in order to effectively work as a team in health care services.”
CCR Standards
Writing
Write narratives to develop real or imagined experiences or events using effective technique, well-chosen details and well-structured event sequences.
Speaking and Listening
Prepare for and participate effectively in a range of conversations and collaborations with diverse partners, building on others’ ideas and expressing their own clearly and persuasively.
Lead CCR Level Specific Standards
Writing Anchor 3: Level D
Speaking and Listening Anchor 1: Level D
Supporting CCR Level Specific Standards
Produce clear and coherent writing in which the development, organization, and style are appropriate to task, purpose, and audience.
Participate in collaborative conversations with diverse partners in small and larger groups. a. Follow agreed-upon rules for discussions (e.g., listening to others with care, speaking one at a time about the topics and texts under discussion). b. Build on others’ talk in conversations by responding to the comments of others through multiple exchanges. c. Ask questions to clear up any confusion about the topics and texts under discussion.
Adapt speech to a variety of contexts and tasks, demonstrating command of formal English when indicated or appropriate. (See Language standards 1 and 3 for specific expectations.)
KYAE Employability Standards
E.8 Interact with others in a professional manner.
E.9 Analyze self-performance to better understand strengths and areas for improvement.
E.10 Seek out opportunities for advancement and improvement of personal skills and abilities.
